[Kona is] really onto something here. This can give my leads a lot more confidence to address issues with their engineers. This adds the "people manager juice" to newer managers who don't have that context.
I call it my little sidekick. It’s like having an extra person on the team, a mini People Ops team within Partnerships, that reports to me about the team’s problems. It helps me be a better manager and support my team in the moment.
The new advice/suggestions being provided to managers and the team have been really intriguing, helpful, and sparked some interesting conversations. Impressive!